We turn your ideas
into reality

Contact center establishment services

Our expertise guarantees that your contact center is outfitted with cutting-edge tools and infrastructure, facilitating efficient operations and outstanding service delivery.

Network Infrastructure

Comprehensive network setup services, encompassing cabling, server installation, and firewall configuration, designed to establish a secure and efficient IT environment for your contact center.

VoIP Solutions

Advanced Voice over IP (VoIP) systems facilitate seamless, reliable, and cost-effective communication for your contact center operations.

Services

Transform Your Customer Experience with Our Contact Center Services

We specialize in providing comprehensive contact center establishment services designed to meet the evolving needs of modern businesses. Our offerings include:

1. VoIP Solutions
Advanced Voice over IP (VoIP) systems that enable seamless, reliable, and cost-effective communication within your contact center operations.

2. Reporting Portal
A robust portal featuring detailed reporting capabilities to track performance metrics, analyze data, and enhance data-driven decision-making.

3. Live Stats Dashboard
An interactive dashboard that provides real-time statistics, allowing you to monitor key performance indicators (KPIs) and optimize operations on the fly.

4. Network Infrastructure
Complete network setup services, including cabling, server installation, and firewall configuration, to create a secure and efficient IT environment for your contact center.

Our expertise ensures that your contact center is equipped with state-of-the-art tools and infrastructure, facilitating streamlined operations and exceptional service delivery.

Dialer Setup with Custom Interface

98%

VICIdial Configuration

98%

Global Communication

98%

Network Administrator

98%

Domain Administrator

98%

Firewall

98%

Printer Repair Services

98%

Web User Interface Design

98%

Customer Relationship Management (CRM)

98%

Information Technology Services

98%

Hardware troubleshooting

98%

Umair Zaka

As the CEO of UniTech OSP, I take pride in leading our team toward enhancing quality and efficiency. We are committed to delivering high-quality services while optimizing our processes and leveraging advanced technologies and expertise. With over a decade of experience in this field, I believe my background will significantly contribute to our growth and strategic direction.

Mirza Saqib Baig

As the Director of UniTech OSP, I bring a proven track record in managing IT operations and crafting strategic plans for business growth. I am enthusiastic about the opportunity to contribute to our company's success.

Warda Shafee

Drives organizational growth and fosters a vibrant workplace culture at Unitech OSP. Her expertise guarantees a motivated team that is in sync with our mission for innovation and excellence.

UniTech OSP

Innovating for a Smarter Tomorrow.

UniTech OSP is a premier provider of outsourcing services dedicated to helping businesses optimize their operations and reach their objectives. With an emphasis on transparency, reliability, and quality, our committed team delivers customized solutions designed to address the unique needs of each client. We empower organizations with efficient processes, allowing them to concentrate on growth and success while we manage the complexities. At UniTech OSP, your goals are our mission.

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